Privacy Policy
At Achilles Construction & Remodel, a veteran-owned and operated company based in Barnsdall, Oklahoma, we are committed to delivering exceptional residential remodeling services with transparency and integrity. Below are our policies to ensure a smooth and professional experience for our clients in Claremore, Tulsa, Broken Arrow, and Bartlesville.
- Consultation and Estimates
Every project begins with a free, no-obligation consultation. We assess your needs, provide expert recommendations, and deliver a detailed estimate outlining costs and timelines. Estimates are valid for 30 days from issuance.
- Payment Terms
A deposit is required upon project agreement to secure materials and scheduling, typically 30% of the total estimated cost. Progress payments are scheduled based on project milestones, with final payment due upon completion and client approval. All payment terms are outlined in our project agreement.
- Project Timelines
Timelines vary by project scope (e.g., kitchen remodels typically take 4–8 weeks). We provide a detailed schedule during the design phase and strive to meet agreed-upon deadlines, barring unforeseen circumstances like material delays or weather.
- Warranties
We stand behind our craftsmanship. All work is backed by a one-year warranty on labor, covering defects in workmanship. Materials are subject to manufacturer warranties. Details are provided in your project agreement.
- Veteran Discount
As a veteran-owned company, we proudly offer substantial discounts to veterans in recognition of their service. Contact us for eligibility details and to apply the discount to your project.
- Cancellations and Changes
Cancellations made before work begins may incur a fee to cover planning and material costs, as outlined in your agreement. Change orders requested after project start may affect timelines and costs, subject to mutual agreement.
- Client Responsibilities
Clients are responsible for securing necessary permits (if applicable) and ensuring clear access to the work area. Achilles Construction & Remodel will communicate requirements during the consultation phase.
- Safety and Compliance
Our veteran-led team adheres to strict safety standards and complies with all local building codes in Oklahoma. We maintain appropriate licensing and insurance to protect our clients and their properties.
- Satisfaction Guarantee
Your satisfaction is our priority. We conduct a final walkthrough to ensure all work meets your expectations and our high standards. Any concerns are addressed promptly to ensure a flawless result.
Contact Us
Have questions about our policies? Reach out for clarification or to schedule your free consultation. Achilles Construction & Remodel is dedicated to transforming your home with excellence.